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CapTel 840i Help Center

Home/Support/CapTel 840i Help Center
CapTel 840i Help Centeradmin2020-07-23T09:39:04-07:00

Helpful tips for setting up and using the CapTel 840i.

Overview

  • CapTel 840i Product Page
  • CapTel 840i Knowledgebase
  • CapTel 840i User Manuals

User Manuals and Support Materials

  • CapTel 840i How-To Guide
  • CapTel 840i Setup Guide
  • CapTel 840i Specification Sheet
  • CapTel 840i Guia de Usuario
  • CapTel 840i Guia de Instalacion

Featured

  • 840i: Setting the Time and Date
  • 840i: Adjusting the Volume
  • 840i: Adjusting the Sound – TONE
  • 840i: Playing your Answering Machine Messages
  • 840i: To Access Your Answering Machine Messages Remotely
  • 840i: Remote Access to Your Answering Machine Messages
  • 840i: Using Call History to See Recent Calls
  • 840i: Clearing All Messages
  • 840i: Clearing All Caller ID Entries
  • 840i: Adding a Call History Entry to the Phone Book
  • 840i: Knowing When the Phone Line is Already in Use
  • 840i: Setting How Captions Scroll Across the Display Screen
  • 840i: Setting the Number of Rings Before Answering
  • 840i: Making Incoming Messages Audible/Silent
  • 840i: Turning Keypad Lights Off
  • 840i: Using an External Speaker with CapTel

Videos

  • Overview of CapTel 840i
  • How CapTel Works
  • Introduction
  • Connecting to the Internet: Wired
  • Connecting to the Internet: WiFi
  • Calling & Answering
  • Conversations
  • Adjusting the Sound
  • Reviewing Captions
  • Answering Machine Messages
  • Speed Dial
  • Changing Caption Size & Color
  • Setting the Date & Time
  • Plugging Everything In
  • What’s in the Box
  • Contacting CapTel




CONTACT SUPPORT

If you can't find the answers you need here, please feel free to contact Customer Service:

800-233-9130
(Sales Questions)

888-269-7477
(Product Support)

866-670-9134 
(Español)

888-402-4018
(California)

877-330-0156 
(CA Español)

Available 24/7 excluding holidays

Live Help

Email Support

IMPORTANT NOTICE

We are working around the clock to provide support, particularly to people impacted by the current national health crisis. During this time, we are experiencing higher than normal call volumes and wait times. We encourage you to take advantage of alternative ways to reach us, including live online chat or by emailing your questions to captel@captel.com. This site also has helpful tips and answers to common questions. Thank you for your patience as we work to support everyone.

Connect

Phone: 800-233-9130 (order)

Fax: 608-204-6167

Email: CapTel@CapTel.com

Distributed by:
WCI - Weitbrecht Communications Inc - CapTel Distributor

CapTel service is available only in the United States.

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Made in America

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel captioning service is intended exclusively for individuals with hearing loss. CapTel® is a registered trademark of Ultratec, Inc. (v5.6 10-19)

Copyright 2018 Ultratec, Inc. All rights reserved CapTel is a registered trademark of Ultratec, Inc.
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