Read and understand while still hearing their voice.
Ideal for people with some degree of hearing loss, the Captioned Telephone, or CapTel, works like any other telephone with one important addition:
It displays every word the caller says throughout the conversation. CapTel phone users can listen to the caller, and can also read the written captions in the CapTel’s bright display window.
People who use CapTel have a lot to say about it!
How It Works
You dial the other person’s number, exactly the same way as with any other telephone. As you dial, the phone automatically connects to a free captioning service. When the other party answers, you hear everything they say – just like a traditional call. The captioning service transcribes everything they say into captions, so you can read it too.
Easy To Use
It works the same way you’d use any other telephone. If you can’t hear what someone says, simply read the captions.
No Cost Captioning Service
CapTel phones work with a Captioning Service as part of a federally-funded program that supports telephone accessibility for people with hearing loss.
Free Installation Support
Whether in home or over the phone, our friendly support team helps make sure you are comfortable using your new phone. Customer Support
24/7 Help Line
CapTel’s knowledgeable customer support team is available 24 hours a day, 7 days a week. Customer Support
CapTel offers several different models to match your lifestyle. Choosing a Phone
Some states offer programs to get a CapTel phone at no cost or at a reduced rate. State Programs
CapTel Phone at No Cost
Individuals with hearing loss may receive an Internet-based CapTel phone at no cost if they complete and submit a Third Party Certification of Eligibility.