Order by phone: 1 (800) 233-9130|CapTel@CapTel.com
Support and Customer Services for CapTel Captioned Phones2018-04-25T16:20:48+00:00

Welcome to CapTel Customer Service

Phone Numbers

1-800-233-9130 (Sales Questions)
1-888-269-7477 (Product Support)
1-866-670-9134 (Español)
1-888-402-4018 (California)
1-877-330-0156 (California Español)
1-608-204-6167 (Fax)

Chat

Live Help

Email

Email Support
CapTel 2400i
CapTel 2400i
CapTel 880i
CapTel 880i
CapTel 840i
CapTel 840i
CapTel 840
CapTel 840

User Manuals

CapTel User Manuals and Support Materials.

Videos

Watch helpful how-to videos for using CapTel.

Long Distance

Register Your Long Distance Service Carrier.

Register

Register your new CapTel Phone.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. (v5.4 7-18)

Copyright 2018 Ultratec, Inc. All rights reserved CapTel is a registered trademark of Ultratec, Inc.