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CapTel 840 Help Center

Home/Support/CapTel 840 Help Center
CapTel 840 Help Centeradmin2019-11-12T11:15:31-07:00

Helpful tips for setting up and using the CapTel 840

Overview

  • CapTel 840 Product Page
  • Call-Me Cards
  • Dial-in Numbers

Featured

  • 840: Setting the Time and Date
  • 840: Dialing a Number to Get an Outside Line
  • 840: Playing your Answering Machine Messages
  • 840: To Access Your Answering Machine Messages Remotely
  • 840: Remote Access to Your Answering Machine Messages
  • 840: Clearing All Caller ID Entries
  • 840: Clearing All Messages
  • 840: Adjusting Volume/Tone

User Manuals and Support Materials

  • CapTel 840 How-To Guide
  • CapTel 840 Specification Sheet
  • CapTel 840 Quick Guide
  • CapTel 840 Guia de Usuario

Videos

  • Introduction
  • Overview
  • How CapTel Works
  • What’s in the Box
  • Plugging Everything In
  • Calling & Answering
  • Speed Dial
  • Answering Machine Messages
  • Changing Caption Font Size & Color
  • Adjusting the Sound
  • Reviewing Captions
  • Setting the Date & Time
  • Dialing 911 in an Emergency
  • 2-Line Mode Overview
  • 2-Line Mode How it Works
  • Setting Up 2-Line Mode
  • Turning Captions On or Off During a Call (2-Line)
  • Answering a Call with Captions (2-Line)
  • Shared Telephone Line (2-Line)
  • Placing a Call with Captions (2-Line)
  • Dialing 911 in 2-Line Mode
  • Set Up In An Office
  • For More Information
  • Contacting CapTel




CONTACT SUPPORT

If you can't find the answers you need here, please feel free to contact Customer Service:

800-233-9130
(Sales Questions)

888-269-7477
(Product Support)

866-670-9134 
(Español)

888-402-4018
(California)

877-330-0156 
(CA Español)

Available 24/7 excluding holidays

Live Help

Email Support

IMPORTANT NOTICE

We are working around the clock to provide support, particularly to people impacted by the current national health crisis. During this time, we are experiencing higher than normal call volumes and wait times. We encourage you to take advantage of alternative ways to reach us, including live online chat or by emailing your questions to captel@captel.com. This site also has helpful tips and answers to common questions. Thank you for your patience as we work to support everyone.

Connect

Phone: 800-233-9130 (order)

Fax: 608-204-6167

Email: CapTel@CapTel.com

Distributed by:
WCI - Weitbrecht Communications Inc - CapTel Distributor

CapTel service is available only in the United States.

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Made in America

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel captioning service is intended exclusively for individuals with hearing loss. CapTel® is a registered trademark of Ultratec, Inc. (v5.6 10-19)

Copyright 2018 Ultratec, Inc. All rights reserved CapTel is a registered trademark of Ultratec, Inc.
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