Per a recent change in regulations by the Federal Communications Commission (FCC), all users of Internet-based Captioned Telephone services must register. This requirement is part of the FCC's effort to protect the captioning service from potential misuse by individuals who do not need captioning support.
View the FCC requirement here
Who needs to register?
CapTel users with any of the following models:
- CapTel 840i
- CapTel 800i
- CapTel 880i
- CapTel 2400i
What happens if I don’t register my phone?
Per FCC requirements, the Captions feature on your CapTel phone may not be activated until the phone is registered. You will still be able to use the phone to make/receive calls, but there will be no captions.
What does CapTel do with this information?
Registration information gathered is secure and confidential in accordance with FCC requirements. It is not used for marketing or promotional purposes.
Why does the FCC require this information?
The FCC works to protect the captioning service from potential misuse by people who may not need captioning assistance. Your registration information confirms that you are a registered individual. All information provided is treated, by law, as confidential. View FCC Requirement for Personal Information