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CapTel Captioned Telephone
  • What is CapTel?
    • CapTel Phone at No Cost
    • Choosing a Phone
    • State Programs
    • Mobile CapTel
    • Braille CapTel
    • Testimonials
    • Español
    • Audiologists 
  • Support
    • Customer Service
    • Manuals
    • How-To Videos
    • News & Blog
    • Call-Me Cards
    • Dial-in Numbers
    • Dialing 911
  • Register
  • Contact
Order Now
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  5. CapTel 880i Knowledgebase

CapTel 880i Knowledgebase

  • CapTel Registration Help
  • CapTel 840i/880i: Registration Help
  • What if my Internet connection is located in a different room than the CapTel 2400i/880i/840i?
  • CapTel 840i/880i: Setting the Time and Date
  • CapTel 880i: Adjusting the Volume
  • CapTel 880i: Adjusting the Sound/Tone
  • CapTel 880i: Clearing All Caller ID Entries
  • CapTel 880i: Clearing All Messages
  • CapTel 880i: Remote Access to Your Answering Machine Messages
  • CapTel 880i: To Access Your Answering Machine Messages Remotely
  • CapTel 880i: Using Call History to See Recent Calls
  • CapTel 880i: Playing your Answering Machine Messages
  • CapTel 880i: Setting the Time and Date
  • Do I still need my telephone service?
  • CapTel 2400i/880i/840i: What type of telephone line / service works?
  • Does the CapTel 2400i/840i/880i work like a regular phone without any Ethernet connection?
  • CapTel 840i/2400i/880i: Can the CapTel be hooked up to a Router?
  • If the power goes out, but a person has backup Internet service, would the phone lines still typically work? And if so, then does the 2400i continue working?
  • CapTel 840/840i/880i: Using an External Speaker with CapTel
  • CapTel 800/840/880i: Why do some of the captions appear in <brackets>?
  • CapTel 800/840/840i/880i: Corrections are not working

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CapTel

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel captioning service is intended exclusively for individuals with hearing loss. CapTel® is a registered trademark of Ultratec, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Ultratec is under license (v5.9 01-25).

Copyright 2025 Ultratec, Inc. All rights reserved.

Connect

  • Facebook
  • YouTube
  • Instagram
  • Threads
  • Pinterest
  • LinkedIn

CapTel

  • CapTel Phone at No Cost
  • Choosing a Phone
  • State Programs
  • Mobile CapTel
  • Braille CapTel
  • Español
  • Audiologists 
  • No Landline
  • Change Emergency Address
  • TRS Provider

Company

  • Careers
  • News & Blog
  • Newsletter
  • Privacy Policy
  • Legal Notice
  • CCPA Privacy Policy
Made In America

Support

  • Customer Service
  • Register Phone
  • Manuals
  • How-To Videos
  • Dialing 911
  • Product Warranty
  • Returns
  • Contact Us
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel captioning service is intended exclusively for individuals with hearing loss. CapTel® is a registered trademark of Ultratec, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Ultratec is under license (v5.9 01-25).

Copyright 2025 Ultratec, Inc. All rights reserved.