If you’re looking for captions for phone conversations but aren’t sure where to start, we’ve created this complete guide to help give you all the information you need to know. CapTel offers captioned phones for individuals who are hard of hearing, helping them regain confidence and clarity in phone communication. In this guide, we’ll take a look at what captioned phones are, what the benefits can be, key features of captions for phone conversations, and some FAQs about CapTel phones.
Table of Contents
What is a Captioned Phone and How Does it Work?
Who Can Benefit from Captions for Phone Conversations?
Key Features and Benefits of CapTel Phones
Understanding Different Types of CapTel Captioned Phones
Frequently Asked Questions About Captioned Phones
Conclusion
What is a Captioned Phone and How Does it Work?
A captioned telephone, like a CapTel phone, is a specialized telephone designed to assist individuals with hearing loss during phone conversations. It works by live transcription service, where the speech conversation is transcribed in real-time onto a screen that the user can read from. This allows the CapTel user to read what is being said while also being able to hear the other party, ensuring they don’t miss crucial information or the nuances of the conversation.
Who Can Benefit from Captions for Phone Conversations?
A wide range of individuals can significantly benefit from captioned phone conversations. Primarily, people who are hard of hearing or experiencing hearing loss find CapTel phones helpful for confident communication. Captioned phones help all parties have clearer and more effective communication during phone interactions.
Key Features and Benefits of CapTel Phones
The key benefit of a captioned telephone is being able to read captions of everything a caller says during the call. This gives people with hearing loss the ability to communicate over the phone despite their difficulty hearing. In addition, CapTel phones offer many telephone-related features and a variety of CapTel phone models to choose from, so you have options to suit your needs. CapTel’s screens are large (some are even touchscreen for additional ease of use) and display large text during your call. That makes it easy to read and follow along with your conversation.
CapTel phones also have a powerful built-in speaker with adjustable audio and tone, so you can choose the sound settings that fit your hearing preferences. CapTel phones also come with many features like an internal phone book where you can save your family and friends’ numbers, captioning for voicemail, easy customer support, and more.
Understanding Different Types of CapTel Captioned Phones
Choosing the right phone for your lifestyle is important.
- If you’re looking for a phone with all the bells and whistles, try the CapTel 2400i; it has a built-in color touchscreen for easy navigation, dial-by-picture capability, WiFi compatibility, hearing aid compatibility, and more.
- Don’t have high-speed internet and still need captions for phone conversations? No problem. Check out the CapTel 840PLUS. It works without high-speed internet to deliver fast, reliable captions during your phone conversation, and comes with the standard CapTel benefits.
- Need extra-large font? Try the CapTel 880i for super-enhanced font sizes for easy reading during your phone call.
Our team is ready to help you make the right choice for your lifestyle.
Frequently Asked Questions About Captioned Phones
Frequently asked questions about captioned phones often revolve around aspects like cost, setup, and support.
Cost
CapTel phones and the captioning service are provided at no cost to people with hearing loss through a federally administered program that, per the Americans with Disabilities Act, helps ensure people with hearing loss have equal access to telecommunications services. Either a phone line or internet service is required for CapTel phones and service.
Setup & Support
CapTel phones are easy to install and use. CapTel offers installation support (in person, depending on your location), how-to videos, manuals, and customer support to help with any questions you may have.
Phone Line Compatibility
CapTel phones work with an existing phone line or as an internet-only connection if a phone line is not available.
Phone Models
CapTel offers a variety of different phone models with varying features and screen sizes to suit individual needs.
Conclusion
When looking for captions for phone conversations, it’s important to pick the right phone for you and your hearing preferences. Reading along to the live captioning transcript can help with clarity, improve confidence over the phone, and give peace of mind to users with hearing loss. No matter which model you choose, it’s sure to be a great investment in your independence. For more information, get in touch with our team.