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CapTel Captioned Telephone
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CapTel Captioned Telephone
  • What is CapTel?
    • CapTel Phone at No Cost
    • Choosing a Phone
    • State Programs
    • Mobile CapTel
    • Braille CapTel
    • Testimonials
    • Español
    • Audiologists 
  • Support
    • Customer Service
    • Manuals
    • How-To Videos
    • News & Blog
    • Call-Me Cards
    • Dial-in Numbers
    • Dialing 911
  • Register
  • Contact
Order Now
  1. Home
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  5. CapTel 800 Knowledgebase

CapTel 800 Knowledgebase

  • Are captions faster with the CapTel 2400i/880i/840i than with CapTel 800/840?
  • Ordering Phone Service for 2-Line CapTel
  • Updating your CapTel 800/840 Software
  • CapTel 800/840/880i: Why do some of the captions appear in <brackets>?
  • How does CapTel 800 work?
  • What equipment do I need to use CapTel 800?
  • CapTel 200/800: Getting Captions on Answering Machine Messages

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CapTel

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel captioning service is intended exclusively for individuals with hearing loss. CapTel® is a registered trademark of Ultratec, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Ultratec is under license (v5.9 01-25).

Copyright 2025 Ultratec, Inc. All rights reserved.

Connect

  • Facebook
  • YouTube
  • Instagram
  • Threads
  • Pinterest
  • LinkedIn

CapTel

  • CapTel Phone at No Cost
  • Choosing a Phone
  • State Programs
  • Mobile CapTel
  • Braille CapTel
  • Español
  • Audiologists 
  • No Landline
  • Change Emergency Address
  • TRS Provider

Company

  • Careers
  • News & Blog
  • Newsletter
  • Privacy Policy
  • Legal Notice
  • CCPA Privacy Policy
Made In America

Support

  • Customer Service
  • Register Phone
  • Manuals
  • How-To Videos
  • Dialing 911
  • Product Warranty
  • Returns
  • Contact Us
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel captioning service is intended exclusively for individuals with hearing loss. CapTel® is a registered trademark of Ultratec, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Ultratec is under license (v5.9 01-25).

Copyright 2025 Ultratec, Inc. All rights reserved.