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Benefits of Captioned Phone Technology for Hearing Loss

Discover the perks of reading captions of everything your caller says.  

Captions are a type of phone technology for hearing loss that can help you catch every word.If you or someone you care about has difficulty hearing over the phone, captioned phone technology can help. By displaying written captions of everything your caller says on easy-to-read screens, these phones for people with hearing loss provide countless benefits that begin the moment you make – or take – your first call.

In this article, we will identify just some of the benefits of captioned phone technology that you can enjoy, including:

  • Peace of mind
  • Stay in touch
  • Easy to use
  • Convenience
  • Self-reliance
  • Confidence

Keep reading to learn more about these perks of captioned phone technology for hearing loss.

Peace of mind
If you’ve ever been on a phone call where you had to ask the caller to repeat themselves, or their voice sounded muffled even with the volume at its highest setting, you may have felt frustrated. With captioned phone technology, written captions of the conversation display on a large, easy-to-read screen. You can follow along when making or receiving calls to help ensure that you catch every word. Instead of frustration, you’ll feel peace of mind that if you didn’t hear something correctly, you could check the captions to know for sure.

Stay in touch
Telephones can help people stay in touch with friends, family members, healthcare providers, and other important people in their lives. If you avoid phone calls or feel disconnected because of hearing loss, you may benefit from captioned phone technology. These phones for people with hearing loss work just like a traditional phone, but with the added benefit of written captions. With this helpful feature, you may find that it’s easier to stay connected and enjoy phone conversations knowing that you didn’t miss a beat.

Easy to use
Another benefit of captioned phone technology for people with hearing loss is that it’s easy to use. To make a call, you simply dial the other person’s number – just as you would with any other phone – and you’ll automatically connect to the free captioning service. For incoming calls on some models, people will call your number directly like a traditional phone. On other models, callers will dial the captioning service first, then enter your number.

Additional user-friendly features of CapTel captioned phone technology include:

  • Large color display screen
  • Sound amplification
  • Speed-dial buttons
  • Adjustable tone control
  • Caller ID
  • Built-in answering machine
  • One-touch customer support

Find more features to look for in a phone for hearing loss on our blog.

CapTel captioned phones are also extremely convenient. Built-in Bluetooth® wireless technology on the CapTel 2400i allows you to connect to a headset, neck loop, or another listening device so you can use your phone hands-free. An additional feature that lends convenience is hearing aid compatibility (HAC), which funnels sound from the phone directly into your hearing aid without picking up any background noise. Internet-based captioned phones are also Wi-Fi compatible so you can position anywhere within your wireless network range – no need for a wired connection.

When you can’t hear over the phone, you may request assistance from friends or family members to help you make important calls. Whether you need to schedule a doctor’s visit or make another call, captioned phone technology can help you regain independence to complete these tasks without having to rely on others.

The last benefit of captioned phone technology on our list is all about enjoying a sense of confidence. No more having to ask your caller to repeat themselves! You can feel confident in making and receiving phone calls with ease because you can read everything they say.

If you or someone you know would benefit from any of the many helpful features of captioned phone technology, browse our selection of CapTel captioned telephones on our website. Once you’ve found the right model for you, review these tips for using your captioned phone for hearing loss.

For assistance, reach out to us online or call (800) 233-9130 to talk with a member of our team.