To watch helpful how-to videos for using your CapTel phone, click on the topic – below – that you’d like to learn more about.
- Introduction
- Overview
- How CapTel Works
- What’s in the Box
- Plugging Everything In
- Calling & Answering
- Speed Dial
- Answering Machine Messages
- Changing Caption Font Size & Color
- Adjusting the Sound
- Reviewing Captions
- Setting the Date & Time
- Dialing 911 in an Emergency
- 2-Line Mode Overview
- 2-Line Mode How it Works
- Setting Up 2-Line Mode
- Turning Captions On or Off During a Call (2-Line)
- Answering a Call with Captions (2-Line)
- Shared Telephone Line (2-Line)
- Placing a Call with Captions (2-Line)
- Dialing 911 in 2-Line Mode
- Set Up In An Office
- For More Information
- Contacting CapTel
Contact Us
If you can’t find the answers you need here, please feel free to call Customer Service:
Customer Service Hours
Available 24/7!
(excluding holidays)
Customer Service:
1-888-269-7477
En español:
1-866-670-9134
California:
1-888-402-4018
California Spanish:
1-877-330-0156
Fax:
1-608-204-6167
Email:
CapTel@CapTel.com
Mail:
Ultratec, Inc.
Attn: CapTel Customer Service
450 Science Drive
Madison, WI 53711