There are 3 options to get a CapTel phone
Purchase a CapTel Phone
CapTel phones are available to purchase directly for $75 through WCI.
Order By Phone:
Telecommunications Device Loan Program
West Virginia residents may be eligible for a free CapTel telephone through the Telecommunications Device Loan Program (TCDLP) which is run by the West Virginia Commission for the Deaf & Hard of Hearing to provide free equipment to qualified individuals who have difficulty hearing over the phone.
To apply for a free CapTel phone:
Or to inquire about a CapTel phone, contact:
West Virginia Commission for the Deaf and Hard of Hearing
100 Dee Drive
Charleston, WV 25311
Third Party Certification of Hearing Loss
People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.