There are 3 options to get a CapTel phone
OPTION 1:
Purchase a CapTel Phone
CapTel phones are available to purchase directly for $75 through WCI.
Order Online:
Order By Phone:
(800) 233-9130
OPTION 2:
Telecommunications Device Loan Program
West Virginia residents may be eligible for a free CapTel telephone through the Telecommunications Device Loan Program (TCDLP) which is run by the West Virginia Commission for the Deaf & Hard of Hearing to provide free equipment to qualified individuals who have difficulty hearing over the phone.
To apply for a free CapTel phone:
Or to inquire about a CapTel phone, contact:
West Virginia Commission for the Deaf and Hard of Hearing
100 Dee Drive
Charleston, WV 25311
V/TTY:1-866-461-3578
V/TTY:304-558-1675
Fax: 304-558-0937
Website: www.dhhr.wv.gov/cdhh
OPTION 3:
Third Party Certification of Hearing Loss
People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.