There are 3 options to get a CapTel phone:

Option 1

Purchase a CapTel Phone

CapTel phones are available to purchase directly for $75 through WCI.

Option 2

Telecommunication Devices Access Program

Oregon residents may be eligible to receive a CapTel phone FREE of charge through the Oregon Telecommunication Devices Access Program (TDAP), which provides equipment to qualified individuals who have difficulty hearing over the phone. To learn more about the program or to apply for a free CapTel phone, please contact:

201 High St SE Suite 100
Salem, OR 97301-3612

Toll Free:
800-648-3458 (TTY)
800-848-4442 (Voice)
877-567-1977 (Fax)
971-239-5845 (Videophone)
Business hours 9 a.m. – 4 p.m.

Option 3

Third Party Certification of Hearing Loss

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.


People who use the Captioned Telephone have a lot to say about the experience.

Learn More