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North Carolina

There are 3 options to get a CapTel phone


Apply through your State’s Equipment Program

North Carolina Equipment Distribution Service (EDS)

Equipment Distribution Service (EDS): Low-income N.C. residents may qualify to receive a CapTel phone at no cost through the Equipment Distribution Service from the N.C. Division of Services for the Deaf and the Hard of Hearing (DSDHH).

In order to qualify CapTel phone through the Equipment Distribution Service, an applicant must:

  • Be a legal resident of North Carolina.
  • Have income equal to or less than 250% of the current federal poverty level.
  • Have hearing loss.
  • Receive a CapTel demonstration from a telecommunication consultant at a regional center.

How to get a CapTel phone

For More Information


Purchase a CapTel Phone

CapTel phones are available to purchase directly for $75 through WCI.

Order Online:

Order By Phone:

(800) 233-9130


Qualify for a CapTel Phone at No Cost

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost.  Requires high-speed Internet access and, in some cases, dial-tone telephone service.