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There are 3 options to get a CapTel phone


Purchase a CapTel Phone

CapTel phones are available to purchase directly for $75 through WCI.

Order Online:

Order By Phone:

(800) 233-9130


Equipment Distribution Program

Nebraska residents may be eligible to receive a free CapTel phone through the state’s Equipment Distribution Program. The program offers CapTel models 840, 840i, 880i, and 2400i.

When completing the form, remember to check “other” under “Equipment Needs”, then specify the CapTel phone.

For more information:

Nebraska Commission for the Deaf and Hard of Hearing
4600 Valley Road, Suite 420
Lincoln, NE 68510-4844

(402) 471-3593 (V/TTY)
(800) 545-6244 (Toll-Free V/TTY)


– OR –

Steve Stovall
Nebraska Public Service Commission
P.O. Box 94927
Lincoln, NE 68509-4927

(800) 526-0017 (V/TTY)
(402) 471-0225 (Voice)
(402) 471-0213 (TTY)


*NOTE: Ultratec provides equipment application forms and instructions only as a convenience to CapTel users. Ultratec is NOT involved with the application process, and therefore cannot answer questions about the status of your application. Should you have any questions about the application process, please check with your state’s program.


Third Party Certification of Hearing Loss

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.