There are 3 options to get a CapTel phone:

Option 1

Purchase a CapTel Phone

CapTel phones are available to purchase directly for $75 through WCI.

Option 2

Apply for a free CapTel Phone

Mississippi residents may be eligible to receive a free CapTel phone through the state’s equipment distribution program. To learn more or to apply for a CapTel telephone, please contact:

Teresa Burns
Customer Relations Manager
460 Briarwood Dr., Suite 400
Jackson, MS 39206
601-936-5012 (Voice)
601-206-0206 (Videophone)
601-709-4624 (TTY)

For more information about CapTel and Mississippi Relay, please visit

Option 3

Third Party Certification of Hearing Loss

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.

T-Mobile from CapTel
Captioning Service Provider

See a CapTel Call
See how CapTel helps clarify everyday calls.

Watch Video

WebCapTel from T-Mobile
You can also get CapTel captions over the Internet during conversations on your cellphone.

Learn More