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There are 2 options to get a CapTel phone


Purchase a CapTel Phone

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(800) 233-9130


Telecommunications Access Program

Kentucky residents may be eligible to receive a CapTel phone free of charge through the state’s Telecommunications Access Program (TAP), which provides free telephone equipment to people with hearing loss. The program offers CapTel 840, CapTel 840i, CapTel 880i, and CapTel 2400i. To learn more about the program, or to apply for a free CapTel phone, contact:

Jessica Endler Smith
TDD Distribution Administrative Specialist
TTY Distribution Program to Telecommunications Access Program (TAP)
632 Versailles Road
Frankfort, KY 40601

For more information about the program, and to request an application for a free CapTel phone, please visit the Kentucky Telecommunications Access Program website

When you just can’t hear on the phone, even a simple phone call becomes frustrating. Fortunately, Hamilton CapTel makes it possible for you to see exactly what is being said to you on the telephone.