There are 3 options to get a CapTel phone:
OPTION 1:
Purchase a CapTel Phone
Order Online:
Order By Phone:
(800) 233-9130
OPTION 2:
Apply through your State’s Equipment Program
Florida Telecommunications Relay, Inc. (FTRI)
Florida residents with a certified hearing loss may be eligible to receive a CapTel 840PLUS phone free of charge through the Florida Telecommunications Relay, Inc. (FTRI) equipment distribution program. To learn more about the program, please visit: www.ftri.org
To apply, download the forms/instructions below.
- Equipment Application Form (English)
- Equipment Application Form (Español)
Or to inquire about a CapTel phone, contact:
Amelia Mauldin
1820 E. Park Ave., Ste. 101
Tallahassee, FL 32301
800-222-3448
amauldin@ftri.org
www.ftri.org
NOTE: Ultratec provides equipment application forms and instructions only as a convenience to CapTel users. Ultratec is NOT involved with the application process, and therefore cannot answer questions about the status of your application. Should you have any questions about the application process, please check with your state’s equipment distribution program.
OPTION 3:
Qualify for a CapTel Phone at No Cost
People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost. Requires high-speed Internet access and, in some cases, dial-tone telephone service.