A home rental can be a great way to spend time with family in one spot; these tips can help make your stay more inclusive.
Booking a vacation rental has become a popular alternative to traditional hotels, especially when traveling with larger groups or extended family. These rentals often offer more space, full kitchens, and a “home away from home” feeling that is perfect for gathering the whole family or friend group under one roof. However, unlike hotels, which are bound by ADA (Americans with Disabilities Act) compliance standards for room layouts and amenities, private vacation rentals can vary widely in accessibility.
For travelers with accessibility needs, including hearing loss, this lack of standardization requires a bit more detective work before clicking “book.” To ensure your getaway is relaxing, it is essential to vet potential properties thoroughly. Here are several tips to help you determine whether your vacation rental is safe, comfortable, and accessible for everyone in your party.
Utilize Accessibility Filters and Tags
Most major vacation rental platforms have improved their search functions to help travelers find suitable accommodations. When you begin your search, look beyond the price and location filters. Check the site for accessibility features or filters you can turn on. Look for tags such as “step-free guest entrance,” “bedroom on the first floor,” “wide doorways,” or “well-lit path to entrance.”
Treat these preliminary findings as a guide. You can learn more later by contacting the host or investigating photos of the property. Try saving a few of your favorite home rentals so you can easily navigate back to your favorite options quickly.
Review the Photos
Pictures are worth a thousand words, especially when looking at accessibility. Don’t just look at the beautiful view from the balcony; look at the practical details of the living space. Zoom in on photos of the bathroom to check for grab bars or a walk-in shower. Look at the living room layout and determine if the seating arrangement is hearing loss-friendly for game nights, chatting, or enjoying the space together. Look for rooms with curtains, rugs, and soft furniture, which help dampen sound and make conversation easier.
Read Reviews
Previous guests are your best source of honest information. Read the reviews carefully, scanning for keywords related to your specific needs. A review might mention that the staircase was steep, which is a red flag for anyone with low mobility. Others might note that the property is located on a busy, noisy street, which could interfere with hearing, communication, or affect the comfort of your stay.
If you don’t see any reviews specifically addressing accessibility, look for comments about the host’s communication. A host who is praised for being responsive and helpful is more likely to assist you with specific accommodations or answer detailed questions honestly.
You can also look up reviews for the rental company you’re booking through. Check their reviews for anything that mentions accessibility or hearing loss to get a better idea of the policies and support the company may have, and others’ experiences, too.
Message the Host Directly
Before you book, send a message to the host with specific, direct questions. Don’t simply ask, “Is your home accessible?” as that term can mean different things to different people. Instead, ask specific questions like, “Do you have visual alerts in your home?” “How steep are the steps at your property?” or “I have hearing loss and am concerned about communication; do you have any features in your home to assist?”
A host who is serious about hospitality will be happy to answer these questions or even provide additional photos.
Check Platform Safety Policies
Finally, familiarize yourself with the rental platform’s specific accessibility and safety policies. Some platforms have dedicated teams to support travelers and offer guarantees if a rental does not meet the accessibility features advertised. Knowing your rights and the platform’s refund or rebooking policies gives you a safety net in case you arrive and find the property is not as described.
Traveling to a home rental can be a fantastic opportunity to connect with friends or family. By doing a bit of extra research up front, you can plan out a stay that is accessible and comfortable for everyone attending. Be sure to pack your hearing devices and accessories that will make your stay the best vacation yet! For more travel tips and guides on living well with hearing loss, visit the CapTel blog.
