New! Expanded Hours:

EXPANDED CAPTEL CUSTOMER SERVICE TELEPHONE HOURS
Now available Mon-Fri from 7:00 a.m. – 7:00 p.m. Central Standard Time
(formerly available from 8:00 a.m. – 5:00 p.m.)

New! Online “Instant Chat” Support:

Visitors to the CapTel website can now Instant Chat with a Customer Service representative to get help. Simply click on the “Live Help” tab in the Customer Service section of the CapTel website. This opens a dialog box with a dedicated Customer Service representative, who can assist directly online.

Additional customer support materials are available online at the CapTel website to answer common user questions. Visit our website any time at http://www.captel.com/customer-service.php

CapTel Captioned Telephone