OPTION 1: Sign up for a No-Cost Phone
If you have difficulty hearing on the phone, you may qualify for a no-cost CapTel phone. We’ll contact you to answer questions and help explain the certification process through your doctor or audiologist.
REQUIREMENTS:
- Difficulty hearing on the phone
- High-speed Internet access
- Home telephone service
- Signed certification from doctor/audiologist
Please fill out all fields.
No cost phone with valid third-party certification or through other promotion is subject to change without notice. Terms and conditions may apply. CapTel Captioning Service is provided through a federally-funded program that supports telephone access for people with hearing loss.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. (v5.4 7-18)