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Purchase a CapTel Phone

CapTel phones are available to purchase directly for $75 through WCI.

Order Online:

Order By Phone:

(800) 233-9130

Apply for a free CapTel Phone

Washington residents may be eligible to receive a CapTel 840 phone free through the state’s Telecommunications Equipment Distribution (TD) program. CapTel 840 requires standard analog telephone line(s).

To download an application*, please visit the Washington State DSHS website at:

Kelly D. Robison
TED Program Manager

Phone: 1-800-422-7930 (V/TTY) or (360) 902-8000

Office of the Deaf & Hard of Hearing (ODHH)
P.O. Box 45301
Olympia, WA 98504-5301

For more information about CapTel service:

Hamilton Relay Customer Care
P.O. Box 285
Aurora , NE 68818

Voice/TTY: (800) 974-1548
Fax: (402) 694-5110

*NOTE: Ultratec provides equipment application forms only as a convenience to CapTel users. Ultratec is NOT involved with the application process, and therefore cannot answer questions about the status of your application. Should you have any questions about the application process, please check with your state’s equipment distribution program.

When you just can’t hear on the phone, even a simple phone call becomes frustrating. Fortunately, Hamilton CapTel makes it possible for you to see exactly what is being said to you on the telephone.