Skip to content
Home / State Programs / Utah 


There are 3 options to get a CapTel phone


Purchase a CapTel Phone

CapTel phones are available to purchase directly for $75 through WCI.

Order Online:

Order By Phone:

(800) 233-9130


Apply for a CapTel Phone

Utah residents may be eligible to have a CapTel phone loaned to them through the Utah Equipment Distribution program, which loans telephone equipment to people with hearing loss who qualify financially and medically. To learn more about the program, or to apply for a CapTel phone, contact:

Relay Utah Equipment Distribution Program
168 North 1950 West, Suite 103
Salt Lake City, Utah 84116

For more information about the program or to download an application form, please visit the

For more information about CapTel Service

Utah Relay Customer Service
168 North 1950 West Suite 103
Salt Lake City, Utah 84116
V/TTY: 801-715-3470
Toll-Free: 866-772-8824
Fax: 402-694-5110

*NOTE: Ultratec provides the above link to the Utah equipment program application form as a convenience to Utah consumers. Ultratec is not involved with the equipment program application process, and therefore cannot answer questions about the status of your application. If you have any questions about the free equipment application process, please contact Jodi Goodenough at the phone number listed above.


Third Party Certification of Hearing Loss

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.

When you just can’t hear on the phone, even a simple phone call becomes frustrating. Fortunately, Hamilton CapTel makes it possible for you to see exactly what is being said to you on the telephone.