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There are 3 options to get a CapTel phone


Purchase a CapTel Phone

CapTel phones are available to purchase directly for $75 through WCI.

Order Online:

Order By Phone:

(800) 233-9130


Apply for a free CapTel Phone

Tennessee residents may be eligible to receive a free CapTel telephone through the Tennessee Telecommunications Devices Access Program (TDAP), which loans telephone equipment to people with hearing loss who qualify financially and medically.

To apply, download the application and instructions below (you will need Adobe Acrobat Reader to view these files). Then, follow the directions to complete the form and submit it.

TDAP Application Form

Or Contact:

Telecommunications Devices Access Program (TDAP)
Tennessee Regulatory Authority (TRA)
460 James Robertson Parkway
Nashville, TN 37243

Phone: (800) 342-8359 or (615) 741-3939 ext. 179
TTY: (888) 276-0677
FAX: (615) 741-8953

For more information about TDAP, please visit:


Third Party Certification of Hearing Loss

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.