There is no charge to use Captioned Telephone Service, it is provided free to Maryland residents as part of Maryland Relay Service.
Options to receive a CapTel phone:
Option 1: Apply for a free CapTel phone
Captioned telephones are available to qualified Maryland residents at no cost from Maryland Accessible Telecommunications (MAT) Program. To receive an application, contact:
Maryland Relay Customer Service
To download an application, visit: doit.maryland.gov/mdrelay/Pages/equipment.aspx
Option 2: Purchase a CapTel phone
Order By Phone:
Option 3: Third Party Certification of Hearing Loss
People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.
When you just can’t hear on the phone, even a simple phone call becomes frustrating. Fortunately, Hamilton CapTel makes it possible for you to see exactly what is being said to you on the telephone.