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There is no charge to use Captioned Telephone Service, it is provided free to Maryland residents as part of Maryland Relay Service.

Options to receive a CapTel phone:

Option 1: Apply for a free CapTel phone

Captioned telephones are available to qualified Maryland residents at no cost from Maryland Accessible Telecommunications (MAT) Program. To receive an application, contact:

Maryland Relay Customer Service
To download an application, visit:

Option 2: Purchase a CapTel phone

Order Online:

Order By Phone:

(800) 233-9130

Option 3: Third Party Certification of Hearing Loss

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.

When you just can’t hear on the phone, even a simple phone call becomes frustrating. Fortunately, Hamilton CapTel makes it possible for you to see exactly what is being said to you on the telephone.