There are 3 options to get a CapTel phone:

Option 1

Purchase an Internet-based CapTel Telephone

IP-based CapTel phones are available to purchase directly for $75 through WCI.

Requires high-speed Internet access and standard dial tone.

Option 2

Apply to Purchase CapTel 840 Telephone

Requires traditional analog phone line.

The Delaware Office of the Deaf and Hard of Hearing (DODHH) provides access to analog CapTel telephone service for Delaware residents, subject to an approval process. To learn more about the process and learn how to apply, visit

Option 3

Third Party Certification of Hearing Loss

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.


People who use the Captioned Telephone have a lot to say about the experience.

Learn More