There are 3 options to get a CapTel phone:

Option 1

Purchase an Internet-based CapTel Telephone

IP-based CapTel phones are available to purchase directly for $75 through WCI.

Requires high-speed Internet access and standard dial tone.

Option 2

Apply to Purchase CapTel 840 Telephone

Requires traditional analog phone line.

The Delaware Office of the Deaf and Hard of Hearing (DODHH) provides access to analog CapTel telephone service for Delaware residents, subject to an approval process. To learn more about the process and learn how to apply, visit

Questions about CapTel service, please contact:

Angie Officer
Senior Program Manager
12524 Sunrise Valley Drive
Reston, VA 20196
Phone: 703-592-4906
Fax: 866-486-7858

Option 3

Third Party Certification of Hearing Loss

People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost with a signed certification of hearing loss from their audiologist or doctor.

T-Mobile from CapTel
Captioning Service Provider

See a CapTel Call
See how CapTel helps clarify everyday calls.

Watch Video

WebCapTel from T-Mobile
You can also get CapTel captions over the Internet during conversations on your cellphone.

Learn More