CapTel phones & service is available for active Federal Employees.

Learn more about the CapTel phones and service for the hearing impaired for active federal employees here

To order a CapTel phone:

Option 1: Submit Order Form

Print and fill out the Federal CapTel Order Form to order directly from WCI.

Option 2: Request Free Phone

Federal employees who are deaf or hard of hearing may request a free Federal CapTel phone through the Computer/Electronic Accommodations Program (CAP). For more information about CAP, please visit

Veterans, retired Federal employees, and tribal members may apply for a CapTel phone through their state’s equipment distribution program.

Questions about Federal CapTel? Please contact:

Tatyana Mezentseva

Federal Relay Account Manager


Phone: (720) 545-0154

Fax: (913) 523-1814