The CapTel telephone is intended for use by people with hearing loss. People who do not require captioning support for their telephone communications should only use a CapTel telephone with the CAPTIONS feature turned off. In purchasing this phone, you acknowledge that it is intended for use by a person with a hearing disability and you agree that it will be used appropriately for that purpose. Use of a CapTel phone for any other purpose is prohibited.
CapTel 800i and WebCapTel are designed for use within the United States (including Alaska and Hawaii). International calling is not supported.
CapTel 200/ 800 Users: Make sure long distance charges are billed correctly to your calling plan.
Watch helpful how-to videos for using CapTel
If you can't find the answers you need here, please feel free to call Customer Service:
Order:
(800) 233-9130
Customer Service:
1-888-269-7477
En espanol:
1-866-670-9134
California:
1-888-402-4018
California Spanish:
1-877-330-0156
Fax:
1-608-204-6167
Email:
CapTel@CapTel.com
Mail:
Ultratec, Inc.
Attn: CapTel Customer Service
450 Science Drive
Madison, WI 53711