Newsletters

Winter 2011 • View Online • Download as PDF

In this issue:

  • Helpful Tips for Using Your New CapTel Phone
  • HELP - Just One Button Away!
  • Sound Check
  • Seeing Captions on Incoming Calls
  • Answering the Call on a Different Phone
  • Software Updates
  • Signal Meter - See What's Happening on the Line

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Fall 2010 • View Online • Download as PDF

In this issue:

  • New Jersey Athlete Plays with CapTel
  • Answering the Call on a Different Phone
  • CapTel 800 / CapTel 800i: How to Update Your CapTel Software
  • Register Your Long Distance Carrier
  • Set-up Tip for Success: Make a Test Call
  • CapTel Celebrates 20th Anniversary of ADA

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Spring 2010 • View Online • Download as PDF

In this issue:

  • Calling 911: Know What to Expect
  • Get the Message with CapTel
  • Switching from 1-line to 2-line Mode
  • CapTel 200: Register Your Long Distance Provider
  • CapTel 800i: Ethernet Jack in the Wrong Room? No Problem.
  • CapTel Sponsors Walk4Hearing Events

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Summer 2009 • View Online • Download as PDF

In this issue:

  • New Area Codes: How they Affect Your CapTel
  • Did You See That? Use the Signal Meter to Know When it is Your Turn
  • Summer Plans: Tips for CapTel Users
  • Customer Feedback
  • Changing Your Long Distance Service? Keep Customer Service informed to avoid unexpected charges

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Spring 2009 • View Online • Download as PDF

In this issue:

  • Sound Check: Adjusting CapTel for the Best Sound Quality
  • Seeing Captions on Incoming Calls
  • New Printable Call Me Cards
  • Do I have the Right Phone Line for CapTel?
  • Hooking Up Answering Machines or Signalers

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Fall 2008 • View Online • Download as PDF

In this issue:

  • Independence is Everything - CapTel user enjoys telephone calls on her own terms
  • Seeing Captions on Mobile Devices
  • What Type of Telephone Line Works with CapTel?
  • For DSL Users - What is a DSL Filter?
  • Avoid Unnecessary Charges by Registering your Long Distance Carrier

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Summer 2008 • View Online • Download as PDF

In this issue:

  • Using CapTel after a Power Disruption
  • CapTel Web Site - More Information, New Format
  • 2-Line Mode: Benefits & Requirements
  • Use of Hearing Aids and Assistive Listening Devices
  • CapTel Service - Always Free

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Spring 2008 • View Online • Download as PDF

In this issue:

  • Using CapTel USB with Vista
  • Phone lines: Digital vs Analog
  • Setting up 2-Line CapTel
  • Setting up 2-Line CapTel in the Workplace
  • Troubleshooting Tips: Resetting Your CapTel Phone
  • CapTel Q & A

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Fall 2007 • View Online • Download as PDF

In this issue:

  • Leaving /Retrieving Voice Mail & Answering Machine Messages
  • Switching from 1-Line CapTel to 2-Line CapTel
  • What Type of Phone Line to Use with CapTel
  • Registering Your Long Distance Carrier
  • Troubleshooting: Error Message when Dialing Out
  • Conversation Tips: Helping Captions Catch Up with the Speaker

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Summer 2007 • View Online • Download as PDF

In this issue:

  • Handy guide to sounds on the line you may see in your captions
  • How to ask for clarification, if needed, from your caller
  • Using the Signal Meter to monitor what's happening on the line
  • States currently providing CapTel service

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Winter 2007 • View Online • Download as PDF

In this issue:

  • Why It Is Important to Register Your Long Distance Carrier
  • It's Easy to Leave Messages with CapTel
  • Using Hearing Aids and Assistive Listening Devices
  • Allowing More Dialing Time
  • 2-Line CapTel: See What Everyone Is Talking About!
  • Reminder: Automatic Software Changes
  • What Type of Phone Line to Use With Your CapTel

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Fall 2006 • View Online • Download as PDF

In this issue:

  • Software Updates Over the Telephone Line!
  • Setting Up In Office—What You Need to Know
  • Captioning Speeds—What to Expect from Live Captions
  • CapTel Customer Service Team—Here to Help!
  • CapTel Resources Available On the Web

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Summer 2006 • View Online • Download as PDF

In this issue:

  • Long Distance Calling: What You and Your Callers Need to Know
  • Answering Your Questions about 2-Line CapTel
  • Helpful Conversation Tips for CapTel
  • Troubleshooting Checklist for Common Problems

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Spring 2006 • View Online • Download as PDF

In this issue:

  • Making CapTel Calls with a Calling Card
  • Important News about Long Distance Billing
  • Select a Long Distance Carrier of Choice
  • Traveling with your CapTel Phone
  • Moving with your CapTel Phone

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Fall 2005 • View Online • Download as PDF

In this issue:

  • Caller ID and CapTel
  • Using CapTel with Answering Machines
  • DSL with CapTel
  • Power Over Your Conversations: Clearing Things Up with CapTel
  • Picking up Captioned Calls on a Different Phone

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July 2005 • View Online • Download as PDF

In this issue:

  • CapTel and Automated Voice Response Systems
  • How Voice Recognition Errors May Affect Your Captions
  • Handling Delays with the CapTel phone
  • Making Life Easier with 2-Line CapTel Service
  • CapTel Customer Service: Working for You!

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