How it Works - CapTel 840i

The CapTel 840i works with a free Captioning Service to provide captions of everything your callers say.

The CapTel 840i connects to both your telephone service and to your Internet service. Every time you make/receive a telephone call, the phone automatically connects to the Captioning Service over the Internet. An operator at the Captioning Service uses voice recognition technology to generate captions of everything your caller says and send the captions back to your CapTel 840i phone. You enjoy conversations over the phone with the added help of captions.

Making a Call with CapTel 840i

Just pick up the handset and dial the phone number - same as you'd do with any other telephone. As you dial, the CapTel 840i automatically connects to the Captioning Service over the Internet connection. Captions appear to show you everything the other party says during the call.

Answering a Call with CapTel 840i

When the phone rings, pick up the handset to answer the call. The Captioning Service will automatically connect to the call over the Internet, and begin captioning everything your caller says.

What Equipment & Services are Needed?

High Speed Internet Access**
- connects via an Ethernet jack. Internet access can be using DSL or Cable modem Internet service. Must be high-speed / broadband (dial up service will not work). If an additional Ethernet jack is not available in your modem, a router may also be required to connect more than one device to your Internet service.

Landline Telephone Service
- connects via RJ11 jack. Telephone service can be standard analog (POTS) , VOIP, FIOS, or digital cable telephone service. Not compatible with digital PBX systems unless an analog port is used.

Standard Power Outlet
** Depending on your Internet set up, a Router may be required to connect more than one device to your Internet service.

NOTE: The outlets for the telephone, Internet, and power should be located close to one another, in the same room that you are planning to use the CapTel 840i. If outlets are located in separate rooms, network power adapters are available (at an additional cost) to help connect the CapTel 840i.