CapTel 800i Help Center

Helpful tips for setting up and using the CapTel 800i.

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NEW CAPTEL 840i CUSTOMERS:

To activate captions, be sure to register your new phone.

CAPTEL 800i / 840i CUSTOMERS: A recent ruling by the FCC requires changes in the way that all captioned telephones work.

Effective March 7, 2013, you will need to press the CAPTIONS button to turn captions on at the start of every call. The captions will no longer come on automatically. When people call you, you will need to turn the CAPTIONS button on in order to see captions of the call.

The CAPTIONS button will turn off again every time you hang up the handset. Learn More

LONG DISTANCE CHARGES: CapTel 840/800/200 Users: Make sure long distance charges are billed correctly to your calling plan.

CAPTEL VIDEOS: Watch helpful how-to videos for using CapTel.

CONTACT US: If you can't find the answers you need here, please feel free to call Customer Service:

Customer Service Hours
Now available 24/7!
(excluding holidays)

Customer Service:
1-888-269-7477

En español:
1-866-670-9134

California:
1-888-402-4018

California Spanish:
1-877-330-0156

Fax:
1-608-204-6167

Email:
CapTel@CapTel.com

Mail:
Ultratec, Inc.
Attn: CapTel Customer Service
450 Science Drive
Madison, WI 53711

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CapTel 800i Help Center

Installation Help

How To

Troubleshooting

Most Popular 800i Articles