CapTel 800i FAQs 
-
What if I don't have an extra Ethernet jack available to plug the CapTel 800i into my Internet connection?
If all the available Ethernet jacks in your DSL or digital cable modem are already being used, then you will need to use a Router. -
Does CapTel 800i connect to a computer?
No, the CapTel 800i does not connect to a computer. -
Does CapTel 800i use the same Captioning Service as the CapTel 800?
Yes. The Captioning Service is the same no matter which CapTel model or method of service you use. -
Are captions faster with the CapTel 800i than with CapTel 800?
The time to initially connect to the Captioning Service is faster due to the Internet connection, but the captioning speed is the same no matter which CapTel model or method of service you use. -
How many lines of captions does CapTel 800i have?
CapTel 800i saves up to 480 lines of captions. -
Does increasing the font size change the number of captions stored?
No. The CapTel 800i stores up to 480 lines of captions regardless of the font size. -
Does the CapTel 800i work like a regular phone without any Ethernet connection?
If no Ethernet connection is plugged in, you will not receive captions and the display screen shows an error message. -
Is there still a 40dB amplification gain if I don't use captions?
No. With captions off, the maximum amplification gain is 18dB. -
How many speed dial buttons are on the CapTel 800i?
There are 3 programmable speed dial buttons. -
Do my callers have to dial the toll free CapTel Captioning Service number first to call me like with the CapTel 800?
No. Callers dial the CapTel 800i user's phone number directly.
