CapTel 800i FAQs 
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What equipment do I need to use CapTel 800i?
High-speed Internet access, landline telephone service, router, electric outlet -
What is the difference between the CapTel 800 and the CapTel 800i?
CapTel 800i is for people with high-speed Internet access / CapTel 800 is for people who do not have high-speed Internet access. -
What is the difference between CapTel 800 in 2-Line mode and CapTel 800i?
Both have all the same features and benefits, they are just set up differently. -
What are the requirements for CapTel 800i?
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What type of telephone line / service works with CapTel 800i?
The CapTel 800i requires telephone service to work. The telephone service can be: -
Does CapTel 800i work with Vonage?
CapTel 800i was designed to work with Internet phone services such as Vonage, digital cable phone service, FIOS, etc. -
Do I still need my telephone service?
Yes. The Internet connection for CapTel 800i is NOT an Internet-based phone service... -
What's considered "High Speed" Internet?
High Speed Internet refers to any kind of Internet connection that is not a standard dial-up connection. -
How does CapTel 800i hook up?
The CapTel 800i plugs into a standard electrical outlet, a telephone line, and to your Internet service via an Ethernet cable. -
What if my Internet connection is located in a different room than the CapTel 800i?
There are a few options that may work in your setting including:
