If my Internet service goes down, will CapTel 800i still operate as a regular phone?
Yes. If you still have electrical power and the phone line is still connected you can use the CapTel 800i as a regular phone. However, you will not receive captions on your calls and the maximum amplification gain will be 18dB gain. If you do not have electrical power the phone will not work. You will see an error message on the CapTel display screen throughout your calls until Internet service is restored.
Was this article helpful?
