Getting Captions on Incoming Calls
CapTel 200 / CapTel 800
With 1-Line CapTel:
To receive captions on your incoming calls, just ask your callers to dial the toll-free Captioning Service first, then enter your phone number. The call is automatically forwarded to you with captions.
Toll-Free Captioning Service 1-877-243-2823
Special Captioning Service Numbers:
Federal CapTel Users 1-888-801-7210
Spanish-to-Spanish Captioning 1-866-217-3362
California residents (non-Federal) 1-866-399-9050
California Spanish-to-Spanish 1-866-399-9090
Texas (non-Federal) 1-800-933-5129
Texas Spanish-to-Spanish 1-800-933-5417
Call-Me Cards that list the toll free voice number are available for you to download. Give these to people who call you frequently, so that you get captions during their incoming calls.
With 2-Line CapTel:
To receive Captions on your incoming calls, simply press the Caption button at any time to turn captions on. There will be an initial delay while the CapTel Phone connects to the captioning service, then you will receive captions throughout the call.
People can call your phone number directly and you will receive captions during the call. Just make sure the Captions feature is on - the red light around the CAPTIONS button is lit. Press the button to turn the feature on and off.