CapTel Captioned Telephone
See what everyone is talking about with CapTel Captioned Telephone Hard of hearing

ORDER BY PHONE

(800) 233-9130

ORDER ONLINE

Order CapTel Captioned Telephone Now

What does "No Network Connection" prompt on my screen mean?


It means that your CapTel 800i is not receiving a signal from the Ethernet cable, indicating it is not accessing the Internet correctly. Check your connections again to confirm that everything is plugged in correctly. You can also check the ACT and LNK lights on the back (top) edge of the CapTel phone to see if there is activity over the Internet. Check to make sure that your computer is able to access the Internet successfully.
Was this article helpful?
Yes No

Category: CapTel 800i FAQs

Last updated on September 24, 2010 with 3995 views