Welcome to online customer service for CapTel users. Please choose from the following options:
Help Center
Hints and tips for using your CapTel phone.
CapTel User Manuals and Support Materials
Download a copy of the CapTel instruction manuals.
Download Call-Me Cards
Download business cards to give to people who call you often, so that you can get captions during their calls.
FAQs
Quick answers to commonly asked questions about CapTel.
Spanish to Spanish Captioning
Spanish to Spanish captioning is available upon request.
CapTel News Newsletter
Latest news and helpful tips for using your CapTel phone.
Email Your Questions
Need an answer? Email our friendly customer support team to get help!
Ordering Phone Service for 2-Line CapTel
What to tell your telephone provider to set up your phone for 2-line mode.
CapTel 200/ 800 Users: Make sure long distance charges are billed correctly to your calling plan.
Watch helpful how-to videos for using CapTel
If you can't find the answers you need here, please feel free to call Customer Service:
Order:
(800) 233-9130
Customer Service:
1-888-269-7477
En espanol:
1-866-670-9134
California:
1-888-402-4018
California Spanish:
1-877-330-0156
Fax:
1-608-204-6167
Email:
CapTel@CapTel.com
Mail:
Ultratec, Inc.
Attn: CapTel Customer Service
450 Science Drive
Madison, WI 53711