Registering Your Long Distance Carrier for CapTel 840/800/200

To make sure long distance calls made on your CapTel 840/800/200 phone are billed correctly to your existing long distance service or calling plan, please complete and submit the following information.

People who call your CapTel 840/800/200 phone often by long distance should also register their long distance carrier, so that their calls to you are billed under their existing long-distance plan.

Already Register?

  • Once you have registered, please disregard any duplicate messages from CapTel Customer Service instructing you to register your long distance carrier of choice.
  • Changes to your long-distance carrier may not go into effect immediately. CapTel Customer Service will confirm your carrier choice request upon completion of the change.
  • There is no need to register your long distance carrier if you have already done so by telephone, fax, email, or this web form.

Change Long Distance Provider?

If you change your long distance provider and/or use your CapTel phone with another telephone number, please contact us so we can update your information.

Register
Name
Email Address
Street Address
City
State
5-Digit Zip Code
Long Distance Carrier
Please enter the name of your preferred long distance carrier.
PIC or CIC Code
What’s this?
What type of phone service applies for this number? Regular analog phone line (POTS) or analog port off a PBX-style system
Digital subscriber line (DSL) service
Digital cable phone service or VOIP (voice-over Internet protocol) service
Cell phone service
Do you: have a CapTel phone?
call a CapTel user?
CAPTEL 800 PHONE USERS
Serial No.
NOTE: This form cannot be processed without a valid serial number.
CapTel phone #
Please enter the telephone number of the CapTel phone you wish to enroll. If you have additional CapTel phone(s) at a different phone number, please submit a separate form for each one.
PEOPLE WHO CALL CAPTEL USERS
Your Phone #
Please enter the telephone number of the phone you use to call CapTel users. If you have additional phone(s) at a different phone number, please submit a separate form for each one.
Security Code:

This form submits your information as a clear-text e-mail message. Although interception by a third party is unlikely, if you are concerned about security issues, please notify us of your long distance choice by one of the following methods:
  1. Print the completed form and fax it to: 608-204-6167
  2. Call CapTel Customer Service directly at 888-269-7477 Voice/CapTel/TTY