CapTel 800i Frequently Asked Questions

CapTel 800i FAQs

Frequently asked questions about the CapTel 800i.

What is the difference between the CapTel 800 and the CapTel 800i?
What is the difference between CapTel 800 in 2-Line mode and CapTel 800i?
What are the requirements for CapTel 800i?
What type of telephone line / service works with CapTel 800i?
Does CapTel 800i work with Vonage?
Do I still need my telephone service?
What's considered "High Speed" Internet?
How does CapTel 800i hook up?
What if my Internet connection is located in a different room than the CapTel 800i?
What if I don't have an extra Ethernet jack available to plug the CapTel 800i into my Internet connection?
Does CapTel 800i connect to a computer?
Does CapTel 800i use the same Captioning Service as the CapTel 800?
Are captions faster with the CapTel 800i than with CapTel 800?
How many lines of captions does CapTel 800i have?
Does increasing the font size change the number of captions stored?
Does the CapTel 800i work like a regular phone without any Ethernet connection?
Is there still a 40dB amplification gain if I don't use captions?
How many speed dial buttons are on the CapTel 800i?
Do my callers have to dial the toll free CapTel Captioning Service number first to call me like with the CapTel 800?
Will I lose any information if I unplug the CapTel 800i?
Do I have to register my long distance carrier of choice like with the CapTel 800?
Can I travel with my CapTel 800i?
If my Internet service goes down, will CapTel 800i still operate as a regular phone?
Is CapTel 800i a VOIP service?
Can the CapTel 800i be hooked up to a Router?
Does CapTel 800i work wirelessly?
Does CapTel 800i work with a wireless router?
Does CapTel 800 work with WiFi?
If the power goes out, but a person has backup Internet service, would the phone lines still typically work? And if so, then does the 800i continue working?
Do I need to plug CapTel 800i into a surge protector? Do I need to unplug it during a lightning storm?
What does "No Network Connection" prompt on my screen mean?
Why can't I view Caller ID on my screen?
I need to dial a number (dialing prefix) on my phone line to get an outside line. How do I do that with CapTel 800i?
Can I use the Internet at the same time that I am on the CapTel 800i phone with captions?
Is an in-line filter needed when I connect the CapTel 800i to a DSL line?
For Spanish captioning - do callers have to call the Spanish Captioning Service number first in order for me to get Spanish captions on the call?
Can I make international calls with the CapTel 800i?

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CapTel 800i FAQs