Requirements for 2-Line CapTel Service

Requirements

1. A CapTel 800 telephone (Model 800)
2. Two separate telephone lines, each with its own telephone number. The second line cannot merely be an extension line.
3. At least one of the two lines (Line 2) must be analog or DSL with filter. Line 1 can be analog, VOIP, or DSL with filter.

Note: You must configure your CapTel 800 phone in order for 2-Line CapTel service to be enabled. The phone does not automatically switch to 2-Line mode. For instructions on setting your CapTel 800 to 2-Line mode, please see your user manual.

What kind of phone lines can be used for 2-Line CapTel?

Digital telephone lines such as in a PBX system are not compatible with the CapTel 800 phone and may damage the telephone or telephone network. If you are installing the CapTel 800 in an office or residential facility environment, check with the telephone system administrator to ensure that an analog port is available. A digital subscriber line (DSL) may be used with an appropriate filter.

If you have questions regarding 2-line service, please contact CapTel Customer Service.

Learn more

• What is 2-Line CapTel?
• What are the benefits of 2-Line CapTel?
• How does 2-Line CapTel work?
• What are the requirements for 2-Line CapTel?
• How do I get a second telephone line in my home?
• Are there any costs involved with 2-Line CapTel?
• What type of telephone lines can be used for 2-Line CapTel?
• I'm using the CapTel phone already, how do I switch to 2-Line CapTel?
• What are the differences between 1-Line and 2-Line CapTel?
• How do I get captions with 2-Line CapTel?
• How are incoming calls captioned?
• I don't have two telephone lines - can I still use my CapTel phone?

See Also:

• 2-Line CapTel
• 2-Line CapTel FAQs
• Ordering phone service for 2-Line CapTel